Glossary

Card Not Present (CNP) Transaction

A Card Not Present (CNP) transaction is a type of payment made where the physical credit or debit card is not presented to the merchant at the point of sale. This encompasses a wide variety of transaction scenarios, primarily occurring in digital commerce environments such as online shopping, and in settings where payments are taken via phone or mail order. CNP transactions also extend to industries like hospitality for reservations and bookings, as well as subscription-based services where payments are processed on a recurring basis without the cardholder's direct interaction.

In a CNP transaction, the merchant does not have the opportunity to physically inspect the card or verify the cardholder’s identity through traditional means such as checking a signature or entering a PIN. Instead, verification must occur via alternative methods, such as entering card details manually into a payment portal, providing a card security code (CSC), or utilizing address verification services (AVS). The nature of these transactions introduces a higher risk of fraud and identity theft, as the lack of physical card verification makes it easier for fraudulent parties to use stolen card details.

Due to the increased risk associated with CNP transactions, they are often subject to higher processing fees by payment processors. Merchants are consequently urged to implement robust security measures to mitigate these risks. This includes the use of secure payment gateways, adherence to Payment Card Industry Data Security Standard (PCI DSS) guidelines, and the implementation of advanced fraud detection and prevention systems. Such measures are vital not only for reducing the incidence of fraud but also for maintaining consumer trust by ensuring the security and integrity of each transaction.

Overall, while CNP transactions are an integral part of modern e-commerce and remote purchasing, they require continuous vigilance and proactive security strategies from merchants to safeguard against potential fraud and to uphold the standards of secure payment processing.

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