Glossary
Result Code
A Result Code is a numerical code issued by Signio, a payment gateway provider, to indicate the outcome of a financial transaction. This code typically consists of one to three digits. An approved transaction is assigned the Result Code "0", signaling a successful processing without any issues. In contrast, transactions that are declined receive different codes, each identifying a specific reason for the failure.
These codes are essential for merchants and financial institutions to quickly identify and understand the nature of each transaction's result. For declined transactions, the variety of result codes helps pinpoint issues such as insufficient funds, expired payment methods, or security concerns, among others. This specificity aids in troubleshooting and resolving payment issues efficiently.
The use of Result Codes is standard practice in electronic payment systems to maintain clear and concise communication regarding transaction outcomes. Merchants can refer to these codes for insights into recurring issues, potentially improving their payment systems and customer service. Additionally, understanding these codes can help in addressing customer queries more effectively, enhancing the overall customer experience.