Retrieval

In the context of credit card processing, "retrieval" typically refers to the process involved in a "retrieval request." This is an action taken by a credit card issuer to obtain more information about a specific transaction from a merchant. The request is often triggered when a cardholder queries a charge on their statement that they do not recognize or remember authorizing, or when there is a need for further details about the transaction by the issuing bank. See Retrieval Request.