Glossary

Service Provider

A Service Provider is a business entity that plays a crucial role in the ecosystem of payment card processing by providing specialized services related to the handling, storage, or transmission of cardholder data on behalf of other entities. These service providers are distinct from payment brands (e.g., Visa, Mastercard) but are integral to the secure and efficient operation of payment processing systems. Service providers encompass a diverse range of organizations that offer services impacting the security, integrity, and confidentiality of cardholder data.

Key characteristics of service providers include:

Examples of service providers include managed security service providers (MSSPs), cloud service providers (CSPs), data centers, payment gateways, hosting providers, software vendors, and other entities that play a role in the secure transmission, processing, or storage of payment card data.

In summary, service providers are essential partners in the payment card industry, entrusted with maintaining the security and integrity of cardholder data while delivering specialized services and solutions to support the operational needs of merchants, financial institutions, and other stakeholders in the payment ecosystem.

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