Glossary
Vehicle commerce
Vehicle commerce, also referred to as in-car or in-vehicle commerce, represents a rapidly growing trend where connected cars are equipped with integrated systems that allow drivers to make payments directly from their vehicles. This technology transforms cars into mobile payment platforms, enabling the completion of transactions without the need for smartphones or other external devices.
In this system, vehicles come with built-in connectivity that supports secure transaction capabilities for a range of services. For instance, drivers can pay for gas, parking, tolls, or even order food and beverages directly through their vehicle's interface. Payments are facilitated via pre-loaded payment information, such as credit card details securely stored within the vehicle's system, or through digital wallets integrated into the car’s software.
The benefits of vehicle commerce include enhanced convenience, as it allows consumers to handle transactions quickly and efficiently from the comfort of their vehicle. Furthermore, it streamlines the process of purchasing, particularly in scenarios like drive-thrus or toll booths, potentially reducing wait times and improving the overall flow of traffic in busy areas.
As the technology advances, vehicle commerce is expected to integrate more deeply with other in-car technologies, potentially offering personalized shopping experiences and location-based services that suggest purchases based on the vehicle’s route or the owner’s purchasing history. As this field evolves, security remains a paramount concern, with continuous improvements needed to protect sensitive payment information and to ensure the integrity of the in-vehicle payment systems.